Terms of Service

1. Scope of these Terms

These Terms of Service ("Terms") govern your use of the ZenthraCore website and any professional services we may provide to you. By accessing our site or engaging with us as a client, you confirm that you have read, understood, and agree to be bound by these Terms and applicable law.

2. Nature of our Services

ZenthraCore provides DevSecOps, infrastructure security, and automation consulting. Our work typically includes assessments, architectural design, configuration, and implementation support tailored to each client. The exact scope of work, deliverables, timelines, and fees are defined in separate written agreements, statements of work, or order forms with each client.

3. No Automated Self-Service Accounts

This website does not create user accounts or grant automated access to production services. Any commercial relationship with ZenthraCore is established manually through direct contact, review, and a signed agreement.

4. Your Responsibilities

You are responsible for the accuracy of information you provide to us, for maintaining appropriate internal access controls, and for ensuring that any changes we recommend are reviewed and approved within your own organization. You remain solely responsible for your production infrastructure, data, and compliance obligations unless otherwise expressly agreed in writing.

5. Security and Confidentiality

We treat all client information as confidential and use security measures consistent with the nature of our services, including encrypted communications and restricted internal access. However, no system is perfectly secure, and we cannot guarantee absolute protection against all possible threats.

6. Third-Party Services

In the course of delivering our services, we may recommend or integrate third-party tools, cloud platforms, or open-source software. Those services are governed solely by the terms of their respective providers. ZenthraCore is not responsible for the availability, security, or legal compliance of third-party products. Any decision to rely on such services remains the client's responsibility.

7. Intellectual Property

Unless expressly stated otherwise in a separate agreement, all methodologies, scripts, automation code, documentation, and other materials developed by ZenthraCore remain our exclusive intellectual property. Clients receive a non-exclusive right to use deliverables internally for their own operations.

8. Disclaimer of Warranties

Our consulting services are provided on a best-effort, professional basis, but they cannot guarantee the complete absence of vulnerabilities or incidents. To the fullest extent permitted by law, ZenthraCore provides its website and services "as is" and disclaims all implied warranties, including fitness for a particular purpose and non-infringement.

9. Limitation of Liability

To the extent permitted by law, ZenthraCore is not liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, data, or business opportunities. Direct damages, if any, will be limited to the amounts actually paid by the client to ZenthraCore for the specific engagement giving rise to the claim.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of Romania and applicable European Union law. Any disputes arising out of or in connection with these Terms or our services shall be subject to the exclusive jurisdiction of the competent courts of Romania, unless otherwise required by mandatory law.

11. Changes to these Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or operational practices. The "Terms of Service" page will always show the current effective version. Continued use of our site or services after changes take effect constitutes your acceptance of the updated Terms.

12. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.